If'big data' was the phrase du-jour in 2015, I propose that in 2016 it will be'artificial intelligence' – or'AI' if you're really cool. AI combines all the efficiency and futuristic promise of robotics and takes them to the next level, where they are able to seem more like super human beings than toys leftover from the 1960's. Be careful, though, before you make assumptions about what AI really offers to an organization. It doesn't have to lead to something as extreme as having a CEO-script running the company. In fact, AI might actually present an opportunity to bring more people into an organization rather than less.